Planning a production, quoting a chain, or live right now with a problem — the right channel depends on which of those you are. Pick the one that matches.
We would rather say this plainly than be polite about it. A live fault belongs on the phone, where staffed master control picks it up. Everything else is better in writing, where it can carry the detail.
A feed is down, degrading, or about to be. Call — urgent broadcast requests are handled by staffed master control, around the clock, and an engineer with your design in front of them is faster than any queue. Say the production name first; we will find the path from there.
+39 02 8622 44Dates, venue, feeds, where the gallery sits and where the signal has to land. The more of that you can tell us up front, the sooner a broadcast engineer — not a call handler — can tell you whether the venue is fibre, satellite, or both.
sales@nexim.itChanges to a contribution path, added feeds, playout or MAM questions, or anything about a service we already operate for you. Use the form below and name the service — it reaches the team that runs it, not a general inbox.
Use the formSelect "Broadcast & Media" so it lands with the right engineers. If your production has a date, put it in the message — it changes what we can offer more than anything else you can tell us.
nexim.tv is the broadcast and media arm of Nexim Global. The contracting entity, its registered office and its certifications are below.
Trading as Nexim Global. VAT number IT02575760067. This is the entity that signs, invoices and carries the certifications listed here.
Via Caldera 21, 20153 Milano (MI), Italy.
ISO 9001:2015 · ISO/IEC 20000-1:2018 · ISO/IEC 27001:2022. Quality, service management and information security — certificates available on request.
On air and something is wrong? The phone is always the fastest way to reach a Nexim broadcast engineer.
+39 02 8622 44 → sales@nexim.it